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SVP - OPRF Applications Delivery Lead (Hybrid) - Pune

Job Req ID 24744465 Location(s) Pune, India Job Type Hybrid Job Category Technology
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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Enterprise Excellence (EE) is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying and driving alignment and progress against a firm-wide framework that reduces operational risk, standardizes workforce optimization and improves process health.

Operations Process Reengineering Framework (OPRF) is a data driven metrics reporting and scoring solution for the key performance metrics for our Operations groups. 

Responsibilities:

  • Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

  • Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

  • Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

  • Establish project specifications and technical direction

  • Create a framework of technical standards and procedures 

  • Oversee software quality and system modifications

  • Guide team members with troubleshooting technical issues

  • Analyze existing operations to identify risks and redundancies

  • Conduct comprehensive assessments to develop solutions

  • Determine project requirements and develop work schedules for the team

  • Delegate tasks and achieve daily, weekly, and monthly goals

  • Liaise with team members, management, and stakeholders to ensure projects are completed to application development and governance standard

  • Analyze existing operations and schedule training sessions and meetings to discuss improvements

  • Keep up-to-date with industry trends and developments

  • Update work schedules and performing troubleshooting as required

  • Motivate staff and create a space where they can ask questions and voice their concerns

  • Write progress reports and deliver presentations to the relevant stakeholders

Qualifications:

  • 15+ years of experience in software development and technical leadership with Java, Angular or similar technology stack

  • Demonstrated knowledge of software development methodologies and techniques

  • Strong analytical, troubleshooting and problem-solving skills

  • Excellent verbal and written communication skills

  • Able to work independently and as part of a team

  • Able to multi-task and prioritize tasks effectively.

  • Strong organizational and project management skills

Education:

  • Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related discipline

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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