Site Reliability Engineer- Distributed Tracing (Hybrid)

Developer/Engineer to perform software engineering and development functions in a growing, challenging environment for Citi’s Observability Technology Team.  This role is a team lead for Distributed Tracing products, driving adoption and standardization across the enterprise.The role will focus on design of Distributed Tracing architecture components, testing and validation of services and instrumentation to meet business requirements, and defining best practices for development and operations teams.

Responsibilities:

• Design, code, test, and validate solutions for applying distributed tracing techniques to modern applications in a large-scale environment
• Document and promote standards, guidelines, and best practices
• Help determine integration strategy for newer distributed tracing solutions in parallel with legacy APM tools
• Provide any needed customizations for development libraries or APIs  
• Address end-user inquiries and gather functional requirements for solution enhancements
• Interface with global team of developers and engineers
• Operate in an Agile development environment using software development lifecycle methodologies
• Perform proof of concepts in new areas of development

Qualifications:

• 6-10 years of relevant experience in an Engineering role
• Experience operating with Jaeger or Zipkin client libraries or other Open Telemetry instrumentation is REQUIRED
• Strong development background in Java and Python preferred (1-3 years required)
• Relevant experience working in large-scale, multi-tiered, enterprise Linux and Windows environments required
• Understanding of both traditional monolith and container/microservices architectures in a large scale environment
• Experience with open source tools, libraries, implementations, and customizations
• Familiarity with frameworks/tools such as Spring/Spring Boot, Maven, Gradle is a plus
• Background in Observability and Systems Monitoring is a plus
• Experience with source code management tools such as Bitbucket and Github is a plus
• Experience operating in an environment with deployment or pipeline automation tools such as Ansible, Jenkins, Tekton, and Harness is a plus
• Ability to adapt working individually or as part of a team 
• Manage and prioritize multiple work efforts and streams
• Adopt quickly to new technologies and system architectures
• Demonstrate strong oral and written communication skills
• Ability to operate in a challenging, fast-paced, global environment and work effectively with geographically widely-distributed or virtual teams

Education:

• Bachelor’s degree/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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